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Windows 7 - Fix explorer.exe crash problem

January 22, 2009
Updated: April 14, 2022
Quick overview:

In many Internet forums, complaints about error messages in connection with explorer.exe and MSI installation routines. To resolve the problem, some changes must be made in the Windows registry.

1. click on StartButton_16x16Start ---> All programs ---> Accessories

2. navigate to the item Command prompt

3. enter the following command:

HKLMSOFTWAREMicrosoftSQMClientWindowsDisabledSessions

/va /f

image

If you receive an error message about insufficient access rights, you must Command prompt with Start with administrator rights. To do this, click with the right mouse button on Command prompt and then to Run as administrator.

cmdrun

 

Sincerely,

Gerrit Grunwald

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