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Windows 10: Solve problems with the Start menu and Cortana

February 23, 2016
Updated: April 14, 2022
Quick overview:

Windows 10: Solve problems with the Start menu and Cortana

Whether it's the Windows 10 start menu or the search field with Cortana in the taskbar - both cause problems for many Windows 10 users. The functions often freeze, making it impossible to use the Start menu and the integrated search function. But there is a remedy - the following tricks reveal how this widespread problem can be solved.

In Windows, all system-relevant functions and the associated menus can be found in the Start menu. If it crashes, the user can only operate their operating system to a limited extent. Unfortunately, many users experience this problem with Windows 10.

Then three simple workarounds can help, which we have compiled in this article.

Workaround 1: Change antivirus program

According to many reports online, the above-mentioned start menu problems under Windows 10 are often related to antivirus programs from Kaspersky and BitDefender. If an update of the respective program cannot provide a remedy, other software should be tried - at least temporarily.

Workaround 2: Restart Windows Explorer

If you restart Windows Explorer manually, you often get rid of the problem afterwards. This is how it works:

  1. Call up Task Manager (with key combination Ctrl + Shift + Escape)
  2. Click on the "Processes" tab (you may first need to select the "More details" button in the bottom left-hand corner of the window)
  3. Now search for "Windows Explorer" under "Windows processes" and open the context menu by right-clicking on it
  4. Now click on "Restart" - done!

Workaround 3: Switch tablet mode on and off again

If you briefly call up tablet mode under Windows (the start menu is displayed in full screen mode) and then switch it off again, you can often solve the problem in this way. And this is how it works:

  1. Call up Info Center (with key combination Win + A)
  2. Click on tablet mode at the bottom right
  3. Now open the start menu and check for functionality

Then switch tablet mode off again in the same way - done!

Photo above: Microsoft Corporation

Our editorial team's articles focus on digital entertainment: tips, trends and tricks for anyone who wants to get more out of the Internet, technology and gaming - presented in an easy-to-understand way.

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