Quick overview:
When a new printer is plugged in under Windows, it should work immediately via Plug-n-Play. At least that's the theory. But in practice, even in 2013, we've learned time and again that there are often problems with printer installation and operation. What to do if the printer goes on strike under Windows? We have taken a brief look at the most common problems.
What problems arise during printer installation?
There are various problems that can arise. It may be that the system you are using does not recognize or accept the drivers supplied.
However, most systems install the drivers automatically when the printer is connected. If this does not happen?
- You must either install the software supplied on the CD
- If no CD was available or the drivers on the CD were too old, you must download and install the drivers manually on the Internet, e.g. on the manufacturer's website.
In an emergency, you can also use older drivers from older operating systems. Another problem can occur if the printer does not connect to the computer. The most common reasons for this are broken USB cables or connection problems with network printers.
If you cannot use the printer because of the software, you must either upgrade the system or look for another printer that matches the current system version. Microsoft provides video instructions for installing a printer under Windows here.
If the printer still does not establish a connection, a defect must be considered. It should then be repaired under warranty, if available.
What errors occur during printing?
Errors can also occur when physically printing with an inkjet or laser printer. You should therefore first make a test print after installing the printer. The computer will check the function of the printer, e.g. whether all ink nozzles are in order. You can then view the result on the paper and check whether the printer is fully functional.
Sometimes it can happen that a document that you wanted to print gets "stuck" in the queue. Restarting the printer or the system will not help, as the job is permanently stored in the queue. To solve this problem, you must manually clear the printer queue in the printer properties in the Control Panel. If this does not work, you can delete the corresponding files manually in Explorer.
If you print with Windows, you need to know your way around
Small errors occur from time to time when printing and installing printers under Windows. However, these problems are usually solved in a few minutes.
(Photo above: Mario Goldmann, Fotolia)
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